PrimePicks Return & Exchange Policy
Thank you for shopping with PrimePicks. We value your trust and strive to provide high-quality clothing at the best prices.
No Returns, No Refunds.
- All sales are final.
- We do not accept returns, refunds under any circumstances.
- Please review product details, size charts, and images carefully before placing your order.
Damaged or Wrong Item
- In the rare event you receive a damaged or incorrect product, you must contact us within 24 hours of delivery with photos of the item and packaging.
- After review, if the claim is valid, we will provide a suitable solution.
Customer Responsibility
- Customers are responsible for ensuring that the size, color, and product details are correct before purchase.
- We encourage you to check our size guide and product descriptions thoroughly.
At PrimePicks, customer satisfaction is important to us. While we do not accept returns or issue refunds, we do offer product exchanges under the following conditions:
Exchange Policy:
- Eligibility for Exchange
- Exchanges are allowed within 2 days of receiving your order.
- The product must be unused, unworn, unwashed, and in its original packaging with all tags intact.
- Exchange Process
- To request an exchange, please contact our customer support team within 2 days of delivery.
- You may exchange your product for a different size, color, or another item of equal value.
- Non-Exchangeable Items
- Items that have been worn, used, washed, or damaged by the customer.
- Products without original tags or packaging.
- Sale, clearance, or discounted items.
- Shipping Costs
- Customers are responsible for the shipping charges when sending the product back for exchange.
- PrimePicks will cover the shipping cost for sending the exchanged item back to you.
Contact Us For any concerns or assistance, please reach out to us:
📧 Email: [Info@primepicks.marketbrandatanu.com]